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Pay a Bill

A Pay.gov bill is a notice telling you that payment to an agency is due.

You'll be notified by email when a new bill is available on Pay.gov. The email includes the bill's access code, and a link to Pay.gov. Clicking the link opens the bill Pending tab or the sign in page if the bill must be added to an account.

The security question and answer are given to you separately.

For bills set up for automatic payment (autopay), a reminder email is sent ten days before your account is charged.

If recurring, non-automatic, payments for a bill have been set up, a reminder email is sent ten days before the payment is due.

The access code is in the email telling you you have a new bill. You'll receive the security question and answer separately, usually in another email.

You must enter the bill's access code and answer the security question before you can view the bill for the first time.

If you sign in first and then enter the access code, the bill is added to to your account. You won't need to enter it's access code again. Just open the My Bill section of your My Account page.
Sometimes sign in is required,98 the link on the notice will take you to Pay.gov's sign in page.

Many bills don't require you to sign in first, but if you don't add the bill to your account you must enter the access code and security question answer every time you want to see the bill.

Line items list all the fees included in the bill, and the cost of each item.

If line items have checkboxes, the agency lets you pay individual line items instead of the whole bill. Just check the items to pay. The amount due automatically adjusts. You still must pay the other items separately.

Some agencies allow you to pay more than the amount billed. If it's shown, click the Add Additional Amount link and enter the amount in the field that appears.

Agencies can include attachment files with a bill. They provide additional information about the bill and line items.

Click on an attachment's name to view it.

Bills have a due date. They cannot be paid after the due date.

When a bill is not paid on time, the agency can issue a new bill that includes interest or a late fee. If the expired unpaid bill was added to your account, it is moved to the Completed tab and has a status of Retired.

  1. Receive an email notice that you have a bill.
  2. Receive the secret question and answer.
  3. Write down or copy the access code.
  4. Click the link on the email.

The bill must be added to your account.

  1. Sign in.
  2. Open your My Account Page.
  3. Click Use Access Code.
  4. Enter the access code and answer the secret question.
  5. My Bills opens.
  6. Find the bill in the Pending tab.
  7. Click Pay Bill.
  8. If allowed, you can pay only some of the line items, or you can leave the Pay All box checked. If you can choose line items:
    • Click the Pay All box to turn it off.
    • Click the checkboxes for the line items you want to pay.
    • Pay This Amount automatically changes. Pay that amount.
  9. Click Next.
  10. Complete the payment steps. They are the same as for any other payment.

Once the bill is added to My Bills, you can always view and pay it there. You don't have to enter the access code again.

The bill can be viewed and paid without adding it to your account.

  1. Enter the access code and answer the secret question.
  2. My Bills opens.
  3. Find the bill in the Pending tab.
  4. Click Pay Bill.
  5. The Pay All and the line item checkboxes are checked
  6. If allowed, you can pay only some of the line items, or you can leave the Pay All box checked. If you can choose line items:
    • Click the Pay All box to turn it off.
    • Click the checkboxes for the line items you want to pay.
    • Pay This Amount automatically changes. Pay that amount.
  7. Click Next.
  8. Complete the payment steps. They are the same as for any other payment.

Every time you want to view the bill, you have to enter the access code and answer the secret question.

You can add any bill to your account, whether or not it requires you to sign in.

  1. Sign in.
  2. Open your My Account Page.
  3. Click Use Access Code.
  4. Enter the access code and answer the secret question.
  5. The bill is added to the list in My Bills, where you can always view and pay it. You don't have to enter the access code again.

If the bill was added to your account, you can view and pay it in My Bills.

If the bill was not added to your account:

  1. On Pay.gov's home page, click Get started under Use my Access Code.
  2. Enter the access code and answer the secret question.
  3. My Bills opens.
  4. Find the bill in the Pending tab, and view or pay it.

Only bills added to your account can be set up for recurring or automatic payments. If the agency paid allows, you can chose these options on the payment pages.

If the bill payment is automatic, you'll receive a notice ten days before the payment is charged to the account you designated. You don't have to do anything else.

If recurring, non-automatic, payments for a bill are set up, a reminder email is sent ten days before the payment is due. You'll have to open the bill in My Bills and make the payment.

Pay.gov shows a declined message instead of a payment confirmation.

You can try again using a different bank or card account.

  1. If you were signed in, find the bill in the My Bills Pending tab and pay it with a different account.
  2. If you weren't signed in:
    1. On Pay.gov's home page, click the Get started link under Use my access code.
    2. Enter the bill's access code and answer the secret question.
    3. Pay the bill using a different account.

You cannot delete a bill. If you think you received a bill in error, contact the agency that issued it.

Contact the agency that sent the bill. They can resend the access code to you.