Pay.gov is a Web transaction portal for public access
to Federal agency services, sponsored by the United States Department of the
Treasury's Financial Management Service (FMS). This document sets out
Pay.gov's general legal, privacy, and accessibility notices. To the extent that the
terms of these notices require you to take or refrain from taking
certain actions, you must agree to abide by these terms in exchange
for obtaining Pay.gov's services.
Pay.gov provides services
for other Federal agencies. To the extent that Pay.gov is acting on
behalf of an agency, please refer to the agency's own notices and
agreements. To the extent that Pay.gov is acting on its own, these
Pay.gov notices and agreement apply. In case of a discrepancy
between an agency's notices and agreements and Pay.gov's notices and
agreement, Pay.gov's notices and agreement apply.
Please read this document carefully. By accessing, browsing, or using the
Pay.gov Web site or otherwise agreeing to these terms you
acknowledge that you have read and understand these terms and agree
to comply with and be bound by these terms without modification.
General Legal Notices
- Rules of Behavior
- Pay.gov Authentication Services
- Links to Third-Party Sites
- Intellectual Property
- Limitations on Liability
- Comments, Feedback, and Customer Service Questions
- Online Forms
- Financial Notices
- Handling of sensitive data
Rules of Behavior
View 'Rules of Behavior' in separate window.
Pay.gov Authentication Services
To engage in certain transactions, you may be issued Pay.gov authentication credentials.
You are responsible for maintaining the confidentiality of your
authentication credentials. You must not share these credentials
with others. If you believe that the secrecy of your Pay.gov
credentials may have been or may about to be violated, you must
cancel your credentials or notify a security administrator or
Pay.gov customer service agent. Please see our
for more information.
We reserve the right, in our sole discretion, to terminate or suspend your access to the
Pay.gov authentication credentials at any time, without notice,
including for inactivity.
We may send communications regarding Pay.gov or any transactions
involving Pay.gov to the electronic mail (e-mail) address you have
supplied to Pay.gov. Because e-mail is an insecure form of
communication, we will attempt to limit any information sent to
your e-mail address to non-sensitive information, unless you
specifically request otherwise.
You must maintain, at your own expense, Internet access and services necessary to maintain
this e-mail account and you must update the profile for your
Pay.gov authentication credentials (if any) in a timely manner to
reflect all changes to that profile, including your e-mail
address. We will have no liability for your failure to receive any
communication that it has sent to your designated e-mail address.
Although Pay.gov encrypts sensitive data, we cannot
guarantee that any data you transmit to it or other Federal
agencies while using Pay.gov will not be intercepted by third
All communications made in electronic and paper format will be considered to be "in writing."
Links to Third-Party Sites
Pay.gov may contain links to third party Web sites
not under our control ("linked sites"). We are not responsible for
the contents or absence of contents of any linked sites. We
provide these links to you only as a convenience and the inclusion
of any link does not imply endorsement by us. You are responsible
for viewing and abiding by the notices and agreements posted at
the linked sites.
Although Government works generally cannot be copyrighted, the Government can acquire copyright to works created
by third parties and that may be the case concerning certain
documents, software, and other intellectual property made
available through Pay.gov services. Your use of copyrighted
property must be in accordance with copyright law, which can apply
regardless of whether a copyright symbol marks the property.
To the extent that a work on the Pay.gov site is not
copyrighted, we request the giving of proper credit if you use it
for other purposes.
Limitations on Liability
Except as otherwise required by law, in no event
will we be liable for any damages other than actual damages
arising in connection with Pay.gov, including without limitation
indirect, special, incidental or consequential damages. In no
event will we be liable for any failure of performance, error,
computer virus or worm, omission, interruption, defect, delay in
operation or transmission. We will have no liability for any act
or omission of any third party (such as a provider of
telecommunication services, Internet access, or computer equipment
or software) or any circumstances beyond its control. Except as
otherwise required by law, WE DO NOT MAKE ANY WARRANTIES, EXPRESS
OR IMPLIED (INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE), WITH RESPECT TO ANY SOFTWARE,
INFORMATION, SERVICE, OR OTHER ITEM PROVIDED BY, LOCATED ON,
DERIVED FROM, ASSOCIATED WITH, OR LINKED TO BY PAY.GOV. EVERYTHING
IS PROVIDED "AS IS."
Comments, Feedback, and Customer Service Questions
We welcome your comments, feedback, and customer service questions regarding Pay.gov. In
this regard, we may in our discretion take full rights to make use
of any ideas or suggestions you provide without giving
compensation in return. These comments, feedback, and customer
service inquiries should be directed to the addresses set out on
An agency may not conduct or sponsor, and a person is not required to
respond to, a collection of information unless it provides notice
of a currently valid Office of Management and Budget (OMB) control
number. Among other things, a notice of the expected time burden
As noted above, Pay.gov provides services to
Federal agencies. These services include the posting of agency
forms. Required notices that accompany these forms are the
responsibility of those agencies.
For forms that are specific to Pay.gov in its own right, we estimate that it will
take you no more than 30 minutes to fill out any such form, though
most will take only a few minutes. This includes the time it will
take to read any instructions, gather the necessary facts and fill
out the form. If you have comments or feedback regarding the above
estimate or ways to simplify our forms, please send your comments
or feedback to the addresses set out on our
We may from time to time amend these notices and this agreement. Your
continued use of Pay.gov on or after the effective date of any
amendment evidences your agreement to the terms of that amendment.
Any dispute arising under this Agreement will be dealt with under
Federal law in the Federal courts of the District of Columbia,
which is to be considered the place of transaction for all online
If any part of this agreement is determined to be invalid or unenforceable then the invalid or unenforceable
provision will be deemed superseded by a valid, enforceable
provision that most closely matches the intent of the original
provision and the remainder of this agreement shall continue in
This agreement constitutes the entire agreement between you and us with respect to the Pay.gov services and
supersedes all prior or contemporaneous communications and
proposals, whether electronic, oral or written, between you and us
with respect to the Pay.gov services.
A printed version of these notices and agreement given in electronic form shall be
admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the
same conditions as other business documents and records originally
generated and maintained in printed form.
Different payment methods can have different rules regarding unauthorized transactions.
Credit card transactions can be reversed in many
instances and your liability for unauthorized transactions
generally cannot exceed $50.
Direct debit (Automated
Clearing House debit) transactions also can be reversed in
many instances, but your liability for unauthorized transactions
can be higher than for credit card transactions, ranging up to a
potentially unlimited amount, depending on when the unauthorized
transaction(s) are reported to your financial institution.
Fedwire transactions can be treated as final.
Agency or Federal agency means any Federal agency, department, bureau, service, office, or other entity
that uses Pay.gov services.
Pay.gov means the Government-wide Web transaction portal operated by the Financial
Management Service (FMS) of the United States Department of the
Treasury, which may be accessed at:
We or Us or Our means the FMS and its agents and contractors acting within the scope of their
responsibilities on the Pay.gov program.
You means you, the end-user making use of the Pay.gov services, in a personal
capacity, professional capacity (including on behalf of a business or other entity), or both.
The online texts of laws to which this page hyperlinks are not official texts
and may be out of date or otherwise inaccurate. The official texts are published by the Government Printing
Handling of sensitive data
This system may contain Sensitive But Unclassified (SBU) data that requires specific data privacy handling requirements as dictated by law, mandate or government agency.